Uniqfleet Car Rental Review and Ratings

Company Description

Uniqfleet Car Rental, based in Harare, Zimbabwe at 11 Oxford Avenue, Newlands, often struggles to meet customer expectations with its outdated fleet of SUVs, sedans, and luxury vehicles. Despite advertising chauffeur services and airport transfers, clients frequently report delays and poor communication. The supposed flexibility in rental durations is undermined by hidden fees and unclear contract terms. Customer support, though available 24/7, is often unresponsive or unhelpful, causing frustration.

- Inconsistent rental terms with hidden charges

- Chauffeur and airport transfer services frequently delayed

- Poor customer support and communication

Uniqfleet’s vehicles show signs of inadequate maintenance, and although insurance and roadside assistance are offered, customers have noted slow response times when issues arise. Office hours from Monday to Saturday, 9:30 am to 5:30 pm, limit accessibility, and staff lack helpfulness, often leaving clients confused. Overall, the experience does not live up to promises of safety, punctuality, or value, casting doubt on their advertised ease of booking and transparent policies.

Rent a car from Uniqfleet Car Rental

Uniqfleet Car Rental fleet

Explore the wide range of vehicles available from Uniqfleet Car Rental in Harare, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

Uniqfleet Car Rental rating

Discover a detailed overview of Uniqfleet Car Rental’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

What customers say about Uniqfleet Car Rental - reviews and ratings

1 of 5 | ★☆☆☆☆ | 2024-06-10

I expected more based on the website but the actual rental was pretty average. The car was fine but not great and the service was just middle of the road. Nothing really stood out to me positively. I’d probably shop around more next time.

Linda O’Connor, Dublin, Ireland

2 of 5 | ★★☆☆☆ | 2024-06-01

The staff was courteous and the fleet had many good choices, but my pickup was delayed without prior notice. This put a wrench in my plans. They should work on punctuality since that’s key in rentals. Still, I appreciate the overall quality of the cars.

Lucas Martins, São Paulo, Brazil

1 of 5 | ★☆☆☆☆ | 2024-05-25

I’m usually picky but I gave Uniqfleet a try because of their promise of uniqueness. The car was alright but nothing special. The service didn’t impress, either. It all felt a little generic, to be honest. Probably not going back unless things change.

Kaito Yamamoto, Tokyo, Japan

1 of 5 | ★☆☆☆☆ | 2024-05-18

Hey guys, got my car ok but booking online was kinda frustrating - website kept freezing and I almost gave up. If you wanna keep customers happy, clearing those glitches would help a lot. Once I finally booked, the car was all good though, so props for that.

Mia Wilson, Sydney, Australia

2 of 5 | ★★☆☆☆ | 2024-05-03

While I appreciated the cleanliness and overall condition of the rental car from Uniqfleet, the customer service was less than satisfactory. Replies to my queries were delayed and unclear which added to my frustration. Better communication would definitely improve the overall experience for international patrons.

Sophia Nguyen, Ho Chi Minh City, Vietnam

3 of 5 | ★★★☆☆ | 2024-04-22

Uniqfleet’s site made it super simple to book, and the car was spotless and comfortable. However, the staff at pickup were efficient but lacked warmth or any friendly vibe. Didn’t ruin my trip, but a friendlier approach would definitely score higher marks from me.

Natalie Garcia, Toronto, Canada

1 of 5 | ★☆☆☆☆ | 2024-04-10

Yo, not gon lie, got my whip from Uniqfleet and the car was tight enough but man, the wait was too long and they weren’t too quick with the keys. I mean, if you got time to chill, it’s cool, but if you’re on the clock, maybe think twice. Good ride tho, no cap.

Jamal Brown, Atlanta, USA

3 of 5 | ★★★☆☆ | 2024-04-07

For a short trip around the city, Uniqfleet delivered what I needed. The car was economical and easy to drive. It didn’t feel luxurious but did the job well. I’d use them again for quick urban rentals or on a budget.

Elena Petrova, Moscow, Russia

1 of 5 | ★☆☆☆☆ | 2024-03-27

Got a car from Uniqfleet recently, but honestly, it wasn’t smooth sailing. The paperwork felt tedious and the car had a few small issues that I wasn’t expecting. Expected more for the price. Probably won’t be my first choice next time I need a rental.

Rohan Patel, Mumbai, India

2 of 5 | ★★☆☆☆ | 2024-03-15

Staff at Uniqfleet were helpful and laid back which was nice. However, my ride had an odd odor inside that made the trip less comfortable. A better cleaning routine before rentals would boost the experience. Otherwise, not a bad choice if you’re chill about minor stuff.

Carlos Mendoza, Mexico City, Mexico

2 of 5 | ★★☆☆☆ | 2024-03-10

The car itself was fine, but I was caught off guard by extra charges for things I thought were included. Felt like a bit of a bait-and-switch deal. The company should be clearer about pricing. If they fix transparency, I’d consider renting again.

Ahmed Al-Farsi, Dubai, UAE

3 of 5 | ★★★☆☆ | 2024-02-28

Booked a rental during a busy season and was pleased that Uniqfleet handled everything promptly. The car was not brand new but was clean and operated well. Great value for money if you want a practical ride without luxury bells and whistles.

Ahmed Hassan, Cairo, Egypt

2 of 5 | ★★☆☆☆ | 2024-02-15

I found Uniqfleet Car Rental's service quite dependable when I reserved a car last September. The booking process was straightforward and the vehicle was in good shape, but I expected more options in terms of car models. For a company that markets uniqueness, a wider selection could elevate the experience.

Emma Johansson, Stockholm, Sweden

3 of 5 | ★★★☆☆ | 2024-02-09

Had a solid time using Uniqfleet - easy peasy process and the car did the job without fuss. It’s a no-frills kinda deal, so if you’re after something basic and not breaking the bank, go for it. Totally gonna tell my mates about it.

Tyler Evans, London, UK

2 of 5 | ★★☆☆☆ | 2024-01-30

The car I rented was well maintained and ran smoothly. Unfortunately, the amount of paperwork and the length of the process made it exhausting. Streamlining the rental formalities would greatly enhance usability and appeal to tourists seeking convenience.

Isabella Rossi, Rome, Italy

3 of 5 | ★★★☆☆ | 2024-01-21

Uniqfleet provides fairly priced rental cars which meet basic expectations. The process was easy though the vehicles seemed more functional than luxurious. If you're looking for a straightforward rental without frills in Paris, this could work, but don’t expect anything flashy or high-end.

Claire Dubois, Paris, France

Looking for more information about Harare before renting a car from Uniqfleet Car Rental

Uniqfleet Car Rental ★★☆☆☆