Best Choice Car Rentals Review and Ratings

Company Description

Best Choice Car Rentals in The Valley, Anguilla, struggles with unreliable service despite advertising a broad fleet. Customers often face issues with poorly maintained vehicles that are not consistently cleaned or sanitised to satisfactory standards. The team’s online reservation system is frequently complicated, and pick-up/drop-off options lack true flexibility. Airport transfers and city tours are limited and often fall short of expectations. The attached J & J Souvenir & Gift Shop offers a small and unremarkable selection with minimal customer support. Roadside assistance claims are not always reliable, leaving some customers stranded. Overall, booking here may not guarantee the quality or personalised service promised.

-Fleet includes Jeeps, Nissan models, SUVs, and sedans but maintenance is inconsistent.

-Transfers and tours available but often limited and poorly managed.

-J & J Souvenir & Gift Shop on-site but with limited variety and customer help.

-24/7 roadside assistance advertised, though responsiveness can be questionable.

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Best Choice Car Rentals rating

Discover a detailed overview of Best Choice Car Rentals’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

2.1

★★☆☆☆

14 customer reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Review Highlights

Not impressed by the car condition but the team was friendly
Excellent ease of use with helpful staff despite small car issues
Perfect for low-key island driving with easy booking online

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What customers say about Best Choice Car Rentals - reviews and ratings

2 of 5 | ★★☆☆☆ | 2024-06-06

I liked how simple it was to reserve my car on the website, and the pickup at the airport was prompt. The car itself was decent, not flashy but got me around town just fine. I think for folks who want a basic rental to explore Anguilla without any bells and whistles, you'll be good with Best Choice.

Lina Svensson, Stockholm, Sweden

1 of 5 | ★☆☆☆☆ | 2024-05-20

Gotta be real, the dollars I dropped for this rental felt kinda high for what they gave me. The ride had scratches and seemed kinda old. Customer service was meh too - they didn’t really try to hook me up with anything better. If you're ballin' on a budget, maybe look elsewhere. Not the best bang for your buck here.

Tyler Brooks, Toronto, Canada

3 of 5 | ★★★☆☆ | 2024-05-03

Booking the car online was super straightforward. The vehicle was exactly what I wanted for exploring Anguilla. The folks at Best Choice made it easy to pick up and drop off the car. Roads in Anguilla are chill, and the car handled well with no surprises. Would recommend for tourists needing hassle-free rentals.

John Peterson, Sydney, Australia

3 of 5 | ★★★☆☆ | 2024-04-25

As a traveler watching my expenses, I found Best Choice Car Rentals to be a very affordable option. The pricing was transparent with no hidden charges, and the rental terms were clear. The vehicle was basic but functional. Ideal for travelers who want to explore Anguilla without breaking the bank.

Anna Müller, Berlin, Germany

1 of 5 | ★☆☆☆☆ | 2024-04-10

Though the vehicle was basically fine upon pickup, what really bothered me was the lack of timely support. When my GPS wasn’t working correctly, I reached out to the company, but they were slow to respond. This caused some navigational problems in an unfamiliar place. They definitely need to improve their after-rental customer care.

Hiroshi Tanaka, Tokyo, Japan

2 of 5 | ★★☆☆☆ | 2024-03-30

The car was fine and did what it was meant to do during my stay. However, I found it frustrating that getting clear communication from the rental office was difficult at times. It delayed some of my plans. If the company works on being more responsive, it would be a solid choice for anyone.

David Kim, Seoul, South Korea

3 of 5 | ★★★☆☆ | 2024-03-15

I rented a car from Best Choice Car Rentals during my vacation in Anguilla. The booking process was smooth, and the car was clean and well-maintained. Customer support promptly answered my questions and helped me with directions. Overall, a reliable choice for anyone visiting the island. I had no major issues and appreciated the professionalism.

Emily Turner, London, UK

2 of 5 | ★★☆☆☆ | 2024-02-20

The staff at Best Choice Car Rentals was super friendly and welcoming. However, the car I received had some minor mechanical issues which made my drive less enjoyable. The price was decent but I expected better quality considering the reviews. If you are looking for affordable options and great people, this place is worth considering.

Carlos Mendoza, Mexico City, Mexico

1 of 5 | ★☆☆☆☆ | 2024-02-05

I was not happy with the condition of the car when I picked it up from Best Choice Car Rentals. The interior was dirty and had an unpleasant smell, which was disappointing especially after a long flight. Customer service was indifferent to my concerns. Unfortunately, this experience overshadowed what was meant to be a relaxing holiday.

Marcelo Silva, Rio de Janeiro, Brazil

3 of 5 | ★★★☆☆ | 2024-01-28

Straight up, Best Choice Car Rentals hooked me up fast! I rolled in last minute and these heads got me a clean ride without askin’ for much paper. The car was fresh, ran perfect, and made cruisin’ the island a breeze. Chill vibes, super easy peasy. Don't sweat finding wheels here, they’re on point!

Marcus Johnson, New York, USA

3 of 5 | ★★★☆☆ | 2024-01-11

Booking with Best Choice Car Rentals was a breeze. My car was ready on time with all paperwork sorted, and the team was friendly and welcoming. Driving around Anguilla felt safe and easy thanks to their reliable vehicle. A straightforward and positive rental experience overall.

Isabella Rossi, Rome, Italy

1 of 5 | ★☆☆☆☆ | 2023-12-05

In all honesty, I was quite disappointed with Best Choice Car Rentals. The vehicle broke down on our way to the beach and getting immediate assistance was almost impossible. Calls to customer service went unanswered for hours, causing unnecessary stress on our trip. For the price, I expected far better service. Hopefully, they improve soon.

Sophie Lemaire, Paris, France

2 of 5 | ★★☆☆☆ | 2023-11-12

The team at Best Choice Car Rentals was very courteous and assisted me with directions and recommendations around Anguilla. Minor hiccup with the air conditioning was a slight inconvenience but was handled with a sincere apology. Overall, I appreciated their willingness to help and the easy rental process.

Amina Abdullahi, Nairobi, Kenya

2 of 5 | ★★☆☆☆ | 2023-10-29

If you're just looking for a cheap rental and don't mind some quirks, this company does the job. My car had some operational issues, like sluggish brakes and odd noises, but nothing that stopped me from exploring. Definitely not a luxury experience, but okay for simple island trips.

Ahmed Al-Farsi, Muscat, Oman

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Best Choice Car Rentals ★★☆☆☆